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Missing EJ? Check Googlemail

Published on 8/7/2013

Several readers have written to say that Google's new inbox format can place the E-Journal in a different category that does not automatically show in your inbox without clicking another button. The E-Journal is now apparently appearing in the "promotions" category of some people's gmail accounts. "Promotions" is one of the new categories that gmail is being separated into when it comes in to your inbox. If you do not want to have your mail pre-sorted like this, this can easily be fixed by going into your settings. Click on the gear symbol in the upper right part of your screen when you are in your inbox and then click on "settings." Once you are in your settings, choose "inbox" from the categories offered. One of the first options available to you will be the "categories" section. You can add more categories or reduce the categories that you currently have. If you delete all of the categories except one, your email will come to you as before - unsorted. The Google Mail help page can help you with more advanced answers. - Craig Brown and Steve Colburn

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